Effective Date: 11/1/2022
Last Updated: 11/1/2022
Please contact us if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
|Type of Personal Data
|How We Use Personal Data
|Contact Information: We collect the contact details that you provide to us, such as your name, address, phone number, email.
|We use this information for several purposes, including contacting you about and providing you with the VSC services you have requested, responding to requests or feedback you provide, scheduling appointments you have requested and sending you newsletters or other information that you have signed up to receive.
|Demographic Information & Other Information You Provide to Us: We collect information such as veteran status, gender, age, or location. We also collect other information that you provide to us, such as information you send us in emails or provide to us during appointments.
|We use this information to help ensure that the VSC services offered to you are tailored to you.
|Donation and Payment Information: When you make a donation through our website or make a payment in our stores, we collect information necessary to process your donation or payment, including contact details and payment card information.
|We use this information to receive your donation and to process your payment. We may also be required by law to collect this information.
|We use this information to ensure our website operates efficiently. For example, we use Google Analytics to help us understand how our visitors use the Site–you can read more about how Google uses your Personal Information here, and you can also opt-out of Google Analytics here.
|Email Interconnectivity: If you receive email from us, we may use certain tools to capture data related to when you open our message and click on any links or banners it contains.
|We use this information to understand how you interact with our communications to you.
|Feedback/Support: If you provide us feedback or contact us for support we will collect your name and email address, as well as any other content that you send to us, in order to reply.
|We use this information in order to receive, and act upon, your feedback or issues.
|Mailing List: When you sign up for one of our mailing lists we collect your email address or postal address.
|We share information about our services with individuals that consent to receive such information.
|Mobile Devices: We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.
|We use this information to identify unique visitors and understand how users interact with us on their mobile devices.
|We may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for organizational research. We use such information to best ensure a positive experience for our shoppers, donors, and job seekers.
|Website interactions: We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
|We use this information to understand how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also use this information to detect and prevent fraud.
|Web logs: We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
|We use this information to monitor our networks and the visitors to our website.
We collect Personal Data about you in a variety of ways depending on how you interact with us and our website and services, including:
Data Subjects can make the following choices regarding their Personal Data:
For assistance exercising any of these choices concerning your Personal Data, please submit a request to through our Contact form.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
The following additional information relates to our privacy practices:
For any questions related to this policy, please submit a request here. You may also write to us at:
2626 W. Beryl Avenue
Phoenix, AZ 85021